SSL Encryption
Every session and transaction is protected with 256-bit SSL encryption, so no one can intercept your data in transit.
No Third-Party Sharing
Jaya9 GST does not sell your personal information to any advertisers or third parties.
Secure Data Storage
All user data is stored on secured servers and undergoes regular audits.
Minimal Data Collection
We collect only the information strictly necessary to provide our services — nothing more.
Right to Correct Information
You have the full right to request that any of your information be updated or deleted.
Marketing Opt-Out
You can opt out of promotional messages at any time — no hassle.
1 Introduction
Jaya9 GST (jaya9gst.org) is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy clearly explains Jaya9 GST how your personal information is collected, why it is collected, where it is stored, and under what circumstances it may be shared with third parties.
This policy has been prepared in compliance with applicable data protection laws in Bangladesh and international best practices. Jaya9 GSTby creating an account or using the platform, you agree to this Privacy Policy.
Please read this policy carefully before using the platform. If you have any questions, feel free to reach out to our support team.
This Privacy Policy was last updated in January 2026. If any significant changes are made, you will be notified through the platform.
2 What Information Is Collected
Jaya9 GST Privacy Policy we may collect the following types of information:
Directly Provided Information:
- Name, date of birth, and gender.
- Mobile number and email address.
- BKash/Nagad/Rocket mobile banking number (for payment purposes).
- National ID or passport number (for KYC verification).
- Account username and password (stored in encrypted form).
Automatically Collected Information:
- IP address and device details (OS, browser type).
- Activity logs on the platform — including login times, game history, and betting transactions.
- Cookies and session tokens.
- Location of the device in use (country level only).
| Type of Information | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age Verification & Account Identity | Yes |
| Mobile Number | Login Verification & Support Contact | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| NID / Passport | KYC Verification | Prior to withdrawal |
| IP & Device Information | Security & Fraud Prevention | Automatic |
3 How Your Information Is Used
Jaya9 GST Your information is used solely for the purposes listed below. There is a clear legal basis for every use of personal data:
- Account Management: To ensure secure registration, login, and account protection.
- Payment Processing: To process deposits and withdrawals quickly and securely.
- Customer Support: To resolve your issues and provide the assistance you need.
- Security & Fraud Prevention: To detect suspicious activity and maintain platform security.
- Legal Obligation: To comply with applicable laws, regulatory requirements, and court orders.
- Service Improvement: Anonymous analytics to improve platform experience and performance.
- Promotional Communications: To send you offers and bonus information, with your consent.
Jaya9 GST Your data is never used for irrelevant advertising or to sell third-party products.
5 Cookie Policy
Jaya9 GST The website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Types of cookies we use:
- Essential Cookies: To maintain your login session and keep the platform functioning properly. The site cannot operate without these.
- Performance Cookies: To analyze page load speed and user behavior — fully anonymized.
- Functional Cookies: To remember your language preference and theme settings.
- Security Cookies: To prevent CSRF attacks and fraud.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
6 Data Security
To keep your information secure Jaya9 GST We have implemented industry-leading technical and organizational measures:
- 256-bit SSL/TLS Encryption: All communication between the platform and servers is encrypted.
- Password Hashing: Your password is never stored in plain text — strong bcrypt hashing is used at all times.
- Firewall & DDoS Protection: Multiple layers of security active at the server level.
- Regular Security Audits: Regular penetration testing is conducted by independent third-party security experts.
- Access Control: Only authorized staff may access information on a need-to-know basis.
- Data Backup: Regularly encrypted backups are stored in secure locations.
In the event of a security breach, we will notify affected users as quickly as possible and take immediate steps to resolve the issue.
Use a strong password for your account and never share it with anyone. If you notice any suspicious activity, report it to support immediately.
7 Your Rights
Jaya9 GST Privacy Policy you have the following rights over your own information:
- Right to Know: You may request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
- Right to Restrict Processing: You can request that your information be used only for specific purposes.
- Right to Data Portability: You may request a copy of your data.
- Right to Opt-Out: You can request to stop receiving promotional messages at any time.
To exercise any of your rights, please contact our support team. We typically respond within 7 business days.
8 Data Retention Period
Jaya9 GST Your data is retained only for as long as necessary. Retention periods by data type are outlined below:
| Type of Information | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | Minimum 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Login & Session Logs | 1 year |
| Customer Support Contact | 3 years |
| Marketing Preferences | Until opt-out |
Once the retention period expires, your data is securely deleted or anonymized.
9 Protection of Minors
Jaya9 GST This platform is strictly for adults (18+). We do not knowingly collect or store personal information from anyone under the age of 18.
- Age is verified at the time of registration.
- If a minor's account is identified, it will be closed immediately and all associated data will be deleted.
- If you suspect a minor is using the platform, please contact us immediately.
Creating an account on behalf of anyone under 18 is strictly prohibited and constitutes a violation of the law.
10 Policy Changes
Jaya9 GST We reserve the right to update this privacy policy as needed. If any significant changes are made:
- A notification will be posted on the platform.
- SMS messages may be sent to your registered mobile number.
- The "Last Updated" date at the top of this page will reflect any changes.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. If you do not agree with the revised policy, you may request to close your account.
11 Contact
For any questions, requests, or complaints regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Support: Use the live chat option on the platform.
- Response Time: Typically within 7 business days.
Your privacy matters greatly to us. Jaya9 GST Always believes in the principles of transparency and accountability.
Don't hesitate to raise any privacy concerns with us. We take every request seriously.